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Training FAQs

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Training FAQs

Orenco offers a variety of training courses for contractors, designers, service providers, and regulators. Our Training Department presents webinars and live workshops at our corporate headquarters in Sutherlin, Oregon, as well as through our Distributors. Many of these courses qualify for CEUs and other state-specific continuing education requirements. Read through our Training FAQs to learn more.


How do I register for training?

Unless your training invitation has specific instructions for registering, use the links on our Training page. The links will only appear when trainings are available for sign-up. If you have any questions about registration, email our Senior Training Coordinator, Michelle Reber, or call her at (800) 718-4023.

Do you have any training videos?

On our Videos page, you can find general information about Orenco, our products, and our technologies. If you need O&M-specific videos and documents, visit our Operator Resources page.

Do you offer trainings in my area?

Besides the trainings we offer at our headquarters in Oregon, we work closely with our Distributors and AdvanTex Dealers to offer trainings in other areas. If you’re interested in a particular training, talk with your local Distributor or Dealer. You can find the closest one by using our Distributor Locator.

Orenco can also customize a training for the specific needs of your company or group. To request a customized training course, contact Angela Bounds, Training Manager, at (800) 536-4197 or abounds@orenco.com.

When do you usually have your trainings?

We offer workshops and webinars throughout the year, but most of our trainings are held in the months of November through April, the industry’s off-season.

What’s a CEU?

A Continuing Education Unit (CEU) is related to structured, relevant professional training above and beyond that of initial certification or employment in a particular field. One CEU is the equivalent of 10 clock hours of training or formal instruction. This includes workshops, seminars, etc. CEUs are usually required to renew professional certificates or certification.

What’s a PDH?

A Professional Development Hour (PDH) is an hour spent engaged in an activity that advances or enhances professional skills or scientific knowledge. These activities usually include technical, managerial, or ethical topics and they’re often required for professionals like engineers and designers.

What’s a Contact Hour?

Contact Hours are spent on classes or activities that contribute to the participant’s professional skills. They’re often used to track time spent in less-formal educational activities like touring facilities or wandering exhibit halls.

Can I get CEU/PDH credits for your trainings?

Almost all of our trainings qualify for some amount of continuing education or professional development credits. We are certified providers of CEU/PDH credit courses in RI, NY, OR, FL, and CA. If your local jurisdiction will accept general CEU/PDH hours toward certification, your certificate of completion will list the number of eligible hours for the course.

Who issues the CEUs?

Oregon residents who take specific courses for DEQ certification can earn CEU credits through the Oregon Environmental Services Advisory Council (OESAC). Residents of other states or participants in our general courses can earn CEUs through Umpqua Community College (UCC). UCC is accredited through the Northwest Commission on Colleges and Universities.

I work in Oregon. How do I get certified by Oregon DEQ?

Visit the Oregon DEQ’s website to find out more.

How can I pay for training classes?

Currently, we can accept both Visa and MasterCard. If you have questions or need to make other arrangements, please contact Michelle Reber at (800) 718-4023 or mreber@orenco.com.

I watched the webinar. How do I get my certificate?

If you attended a live webinar, we’ll send your certificate to the email you provided at registration within one to two business days.

If you watched a recorded webinar, you need to complete the quiz at the end with a score of 70% or better before moving on to the certificate module. If you score below 70%, you may retake the quiz. After you complete the quiz, click the link at the end to proceed to the certificate module, or click the certificate module on the left side of your screen. You may then print your certificate.

I don’t think I got my certificate. What should I do?

  • Check for it in your email's "spam" folder.
  • Certificates are generally sent to attendees within seven days of the webinar. If you don't receive yours by the end of the week following the webinar, contact our Training Department for a replacement.
  • If you watched a recorded webinar, you need to complete the quiz at the end with a score of 70% or better before moving on to the certificate module. If you score below 70%, you may retake the quiz. After you complete the quiz, click the link at the end to proceed to the certificate module, or click the certificate module on the left side of your screen. You may then print your certificate.

Is there a way to sign up for more than one webinar at a time?

No. Under our current system, you must register for each webinar individually.

Which web browsers should I use to access the recorded webinars?

The best browsers for viewing recorded webinars are Google Chrome and Mozilla Firefox. They’re recommended by the hosting site as being the most compatible. 


Can you add me to your mailing list to get notified of future webinars?

Once you register for one of our webinars, you will begin receiving notifications of upcoming webinar sessions and topics.

I don’t want to keep getting notifications for your webinars. How do I opt out?

All of our notifications include an “opt out” feature at the bottom of the email. If you do not find it, or if you need assistance, please call our Training department.