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Training FAQs

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Training FAQs

Orenco offers a variety of training courses for contractors, designers, service providers, and regulators. Our Training Department presents webinars and live workshops at our corporate headquarters in Sutherlin, Oregon, as well as through our Distributors. Many of these courses qualify for CEUs and other state-specific continuing education requirements. Read through our Training FAQs to learn more.

How do I register for training?

Unless your training invitation has specific instructions for registering, use the links on our main Training page. The links will only show when trainings are available for sign-up. If you have any questions about registration, call Senior Training Coordinator Michelle Reber at (800) 718-4023 or email.

Do you have any training videos?

You can find general information about Orenco, our products, and our technologies on our Videos page. If you need O&M-specific videos and documents, visit our Operator Resources page.

Do you ever offer trainings in my area?

Besides the trainings we offer at our headquarters in Oregon, we work closely with our Distributors and AdvanTex Dealers to offer trainings in their areas. If you’re interested in a particular training, talk with your local Distributor or Dealer. You can find the closest one by using our Distributor Locator.

Orenco can also customize a training for the specific needs of your company or group. To request a customized training course, contact Angela Bounds, Training Manager, at (800) 536-4197 or

When do you usually have your trainings?

We offer workshops and webinars throughout the year, but most of our trainings are held in the months of November through April – the industry’s off-season.

What’s a CEU?

A Continuing Education Unit (CEU) is related to structured, relevant professional training above and beyond that of initial certification or employment in a particular field. One CEU is the equivalent of 10 clock hours of training or formal instruction. This includes workshops, seminars, etc. CEUs are usually required to renew professional certificates or certification.

What’s a PDH?

A Professional Development Hour (PDH) is an hour spent engaged in an activity that advances or enhances professional skills or scientific knowledge. These activities usually include technical, managerial, or ethical topics and they’re often required for professionals like engineers and designers.

Who issues the CEUs?

Oregon residents who take specific courses for DEQ certification can earn CEU credits through the Oregon Environmental Services Advisory Council (OESAC). Residents of other states or participants in our general courses can earn CEUs through Umpqua Community College (UCC). UCC is accredited through the Northwest Commission on Colleges and Universities.

What’s a Contact Hour?

Contact Hours are spent on classes or activities that contribute to the participant’s professional skills. They’re often used to track time spent in less-formal educational activities like touring facilities or wandering exhibit halls.

I work in Oregon. How do I get certified by Oregon DEQ?

Visit the Oregon DEQ’s website to find out more.

How can I pay for training classes?

Currently, we can accept both Visa and MasterCard. If you have questions or need to make other arrangements, please contact Michelle Reber at (800) 718-4023 or

I attended one of the webinars. Will I get a certificate?

Yes. If you attended at least 60% of the training session, you will receive a certificate of completion.

I don’t think I got my certificate. What should I do?

  • Be sure to check your SPAM folder to make sure it wasn’t accidentally sent there.
  • Certificates are generally sent to attendees within seven days of the training. If you do not see yours by the end of the following week, contact our Training department. They can help you with a replacement.
  • If you took a course though our Webinar-On-Demand service, and you score a 70% or better on the quiz, you are eligible for a certificate. Quizzes must be submitted before 8 AM PST on Friday in the week of registration. Certificates of completion are generated once a week so if you do not receive your certificate within two weeks of successfully completing this course, please let us know.

Can I get CEU/PDH credits for your trainings?

Almost all of our trainings qualify for some amount of continuing education or professional development credits. We are certified providers of CEU/PDH credit courses in RI, NY, OR, FL, and CA. If your local jurisdiction will accept general CEU/PDH hours toward certification, your certificate of completion will list the number of eligible hours for the course.

Can you add me to your mailing list to get notified of future webinars?

Once you register for one of our webinars, you will begin receiving notifications of upcoming webinar sessions and topics.

I don’t want to keep getting notifications for your webinars. How do I opt out?

All of our notifications include an “opt out” feature at the bottom of the email. If you do not find it, or if you need assistance, please call our Training department.

Is there a way to sign up for more than one webinar at a time?

No. Under our current system, you must register for each webinar individually.